License Agreement

This License Agreement (hereinafter referred to as the "Agreement") defines the terms of use for materials, intellectual property objects, and certain features of the website https://lugela.pro and the LUGELA PWA application, available at https://mobile.lugela.pro (hereinafter collectively referred to as the "Services"). The rights holder and administrator of the Services within the scope of rights owned is Lugela Sales LLC, registration number 416359443 (hereinafter the "Company").

1. TERMS AND SCOPE

1.1. "User" means an individual or legal entity who gains access to the Services or uses the materials of the Services.

1.2. "Materials" refers to texts, articles, scientific-informational materials, translations, compilations, databases, design, graphics, photographs, video materials, software components, trademarks, and other results of intellectual activity posted on the Services.

1.3. "Rights holder" means the Company or another person owning exclusive or other lawful rights to the relevant Material.

1.4. This Agreement applies only within the rights owned by the Company. Rights to third-party materials are retained by their respective rights holders.

1.5. The use of individual features of the Services is additionally regulated by the User Agreement, Privacy Policy, Terms of Service, LUGELA LIVE Partnership Agreement, and other published rules if they apply to the respective feature or relationship.

2. ACCEPTANCE OF THE AGREEMENT

2.1. This Agreement represents pre-formulated standard terms of use and, where permitted by law, a public offer to grant the license provided herein.

2.2. Before performing an action requiring the User's contractual consent, the Company ensures the opportunity to review the current version of the Agreement, open it via a direct link, and save or reproduce it in electronic form.

2.3. Upon registration, order placement, joining the Partnership Program, or performing any other legally significant action for which the Service requires acceptance of the Agreement, acceptance is done by active User action, including separate confirmation/checkbox and pressing the respective button. Pre-checked boxes are not used to obtain consent where law requires active expressions of will.

2.4. Viewing publicly available pages of the Services does not exempt Users from intellectual property laws. If a particular contractual provision legally requires explicit User acceptance, it applies only after such acceptance.

3. GRANTED LICENSE

3.1. Subject to compliance with this Agreement, the User is granted a limited, non-exclusive, non-transferable, and revocable right to use publicly available Materials solely for personal acquaintance and other purposes explicitly permitted by the Services or law.

3.2. The User is entitled to make citations and otherwise use protected materials without the Rights holder's consent only in cases, scope, and under conditions allowed by applicable law. When citing LUGELA materials, a reference to the source must be indicated if such attribution is required by law or customary good-faith use.

3.3. A partner of LUGELA LIVE may be granted an additional right to use official advertising and informational materials of the brand within the Partnership Agreement and published brand guidelines. This right does not constitute a transfer of exclusive rights.

3.4. No provisions of this Agreement imply transfer of ownership rights in Materials, trademarks, source code, databases, or other intellectual property objects to the User.

4. INTELLECTUAL PROPERTY

4.1. Materials of the Services are protected by the laws of Georgia and, where applicable, international treaties and laws of other countries.

4.2. Copying, reproduction, modification, translation, publication, distribution, sale, granting access to third parties, extraction of substantial database parts, creation of derivative works, or commercial use of Materials is allowed only with consent of the respective Rights holder or on other lawful grounds.

4.3. The designations LUGELA, LUGELA LIVE, logos, branded graphics, and other brand elements may be used only within the granted permissions and must not be used in a way that creates a false impression of representation, official endorsement, or joint ownership of the brand.

5. PROHIBITED ACTIONS

5.1. The User undertakes not to:

• violate the rights of the Company, Rights holders, or third parties;
• bypass technical restrictions, protection tools, authentication, or access control mechanisms;
• decompile, reverse engineer, or extract program code except as explicitly allowed by law;
• massively extract data, use automated data collection, or create copies of substantial parts of the Services without lawful basis;
• remove information about authorship, source, trademarks, or other rights;
• use Materials for illegal, misleading, or unfair advertising;
• use Materials, designations LUGELA, LUGELA LIVE, or the Services to create, manage, promote, or assist in the development of a pyramid scheme within the meaning of clause 1 of article 25 of the Georgian Law "On Consumer Rights Protection", where the main financial profit is expected not from selling or using goods or services, but from recruiting other consumers into the scheme;
• impersonate the Company, its employee, official representative, or other authorized person without appropriate authority.

6. EXTERNAL RESOURCES AND ADVERTISING

6.1. The Services may contain links to websites, applications, and services of third parties. The Company does not control their content and conditions, unless expressly stated otherwise.

6.2. The Company is not responsible for actions of independent third parties, including payment systems, delivery services, and external internet resources, except where the Company's liability is expressly established by mandatory law or caused by its own actions/inactions.

6.3. Advertising and commercial messages in the Services must be identifiable as commercial when required by law. Advertising placement does not relieve the Company and advertisers of obligations to provide accurate information.

7. INFORMATIONAL AND AI SERVICES

7.1. Scientific, reference, medical, and other informational materials, as well as responses by the AI consultant, are provided as informational services. They do not constitute individual medical diagnosis, treatment prescription, or guarantee of result.

7.2. Official product instructions, packaging information, and mandatory legal requirements take precedence over automated responses or general informational materials regarding rules of use and safety.

7.3. This section does not exempt the Company or Partners from the obligation not to disseminate false, unproven, or misleading claims about product properties.

7.4. In situations requiring urgent medical care, the User must contact the appropriate emergency or medical services and not rely solely on the Services.

8. ACCOUNT AND NATURE OF RELATIONSHIP

8.1. Nothing in this Agreement by itself creates an employment, agency, partnership, joint activity, franchising, fiduciary management, or co-ownership relationship between the User and the Company unless such relationships are separately and expressly formalized according to the law.

8.2. If the User is a Partner of LUGELA LIVE, the status of the registered Partnership account holder, rights to remunerations, representation procedures, and team operation rules are defined by the Partnership Agreement.

8.3. Joint use of a public team name by several persons does not confer joint rights to one personal account unless otherwise arranged by the Company and law.

9. PERSONAL DATA AND DIRECT MARKETING

9.1. Personal data is processed in accordance with the Privacy Policy and Georgian legislation on personal data protection.

9.2. Acceptance of this Agreement is not considered consent to direct marketing. If consent for direct marketing is required, the Company obtains it separately, clearly and unequivocally, with a simple and free option to withdraw.

10. LIABILITY

10.1. Parties bear responsibility according to the law and this Agreement.

10.2. The Company is not liable for interruptions caused by circumstances beyond its reasonable control if it has taken reasonable measures to prevent or mitigate consequences.

10.3. No limitation of liability in this Agreement applies to the extent such limitation is prohibited by mandatory law, including consumer protection laws.

11. CHANGES TO THE AGREEMENT

11.1. The Company may modify this Agreement for reasonable grounds, including changes in legislation, Services functionality, technology, security requirements, scope of rights granted, or business processes.

11.2. Significant changes affecting contractual rights of registered Users are published in advance, generally no less than 15 calendar days before effective date. Registered Users may receive notification by email, personal account, or App.

11.3. Changes may take effect earlier if necessary to comply with law, eliminate security threats, prevent fraud, or fulfill a mandatory order from a competent authority.

11.4. Changes do not apply retroactively to completed actions and arisen monetary claims unless otherwise explicitly required by law or agreed corrections of obvious technical errors.

11.5. If the User disagrees with the changes, they may cease using the respective contractual function before the changes take effect, unless otherwise required by mandatory norms.

12. TERMINATION

12.1. The User may terminate the granted license at any time by ceasing to use the Materials within the scope permitted by the contract.

12.2. The Company may suspend or terminate the contractually granted license upon substantial or repeated violation of this Agreement, considering the nature of the violation and mandatory legal requirements.

12.3. Termination of the contractual license does not nullify intellectual property law and does not legalize previously committed violations.

13. APPLICABLE LAW AND DISPUTES

13.1. This Agreement is governed by the laws of Georgia, unless otherwise provided by mandatory conflict of law rules.

13.2. The parties endeavor to resolve disputes through good faith negotiations. This does not limit the User's right to apply to courts, the Georgian Competition and Consumer Agency, Personal Data Protection Service, or other competent authorities as provided by law.

13.3. Disputes are considered by a competent court according to applicable jurisdiction rules. Nothing in this Agreement infringes non-waivable procedural rights of consumers.

14. LANGUAGE, DETAILS, AND FINAL PROVISIONS

14.1. Information required to be provided in the state language of Georgia by e-commerce or consumer protection law is provided in Georgian. The Company may publish translations into Russian and other languages simultaneously.

14.2. In case of discrepancy between language versions, the Georgian version takes precedence within limits allowed by law and without restricting mandatory User rights.

14.3. Invalidity of a separate provision does not entail invalidity of other provisions if the Agreement can maintain meaning without such provision.

14.4. Company: Lugela Sales LLC;
registration number: 416359443;
legal address: Georgia, Tbilisi, Vakhtang Bochorishvili St., No. 145B;
phone: +995 574 212 519;
email: sales@lugela.pro;
website: https://lugela.pro.

14.5. This edition is effective from 10/06/2026 for new acceptances and from the date stated in proper notification for previously registered Users, if law requires prior notice or separate consent.